Privacy Policy

Welcome to ColorMyMemories, operated by LVL UP AS. We're committed to respecting your privacy and protecting your personal information. This Privacy Policy explains what data we collect and how we use it to deliver your personalized coloring books safely and securely.
Last updated: August 5, 2025

Introduction

We only collect the information we need to serve you and never use it for marketing unless you’ve clearly agreed. By using our website, you’re agreeing to how we handle your data as outlined in this policy.

Information We Collect

We collect the following information to process your orders and provide our services:
  • Your name and contact information
  • Email address for order communication
  • Shipping address for delivery
  • Billing address to comply with tax regulations and VAT requirements
  • Photos and images provided by you for coloring book creation
  • Payment information (processed securely by our payment providers)

How We Use Your Information

Your personal data is used to:
  • Fulfill and deliver your personalized coloring books
  • Communicate with you about your orders and provide customer support
  • Process payments and calculate correct taxes and VAT
  • Occasionally use anonymized image data to improve our processing algorithms
  • Enhance our service quality and user experience
We do not use your information for marketing purposes unless explicitly agreed by you.

Data Storage and Security

We implement security measures to protect your data:
  • Photos and personal data are securely stored using Supabase cloud infrastructure
  • All data transmission is encrypted using industry-standard protocols
  • We implement security measures to protect against unauthorized access
  • Login sessions are maintained securely in your browser

Third-Party Data Sharing

We only share your data with trusted third parties to provide our services:
  • Supabase: Database and secure storage of your personal information and images
  • OpenAI: AI processing to convert your photos into coloring book designs. We have explicitly configured our OpenAI integration to disallow them to use your data for training their models.
  • Lulu.com: Professional printing and shipping of your coloring books worldwide
  • Stripe: Secure payment processing for your orders
We may use anonymized image processing data to help improve our technology and service quality. All personal identifiers are removed from any data used for this purpose. We do not sell or share your personal data for marketing purposes.

Cookies and Tracking

Our website uses minimal tracking. We store session information in your browser to maintain your login and improve your experience. We do not use extensive tracking or share data with advertising networks.

Your Rights Under GDPR

If you are in the EU/EEA, you have rights including:
  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Data portability and withdrawal of consent
Contact us to exercise these rights.

Data Retention

We retain your information as long as necessary to provide services and for AI training purposes. You can request deletion of your data at any time.

Changes to This Policy

We may update this Privacy Policy occasionally. Changes will be posted here with an updated revision date. We encourage you to review our policy regularly.

Contact Information

If you have any questions or need assistance, don't hesitate to reach out to us:
Email: support@colormymemories.co
Phone: +47 941 20 694
Address: LVL UP AS, Dyre halses gate 14, 7042 Trondheim, Norway